Dear Valued FirstView Patient,
It’s possible you’ve recently experienced a longer than usual wait time for an appointment. It’s also possible you’ve heard varying rumors about why that might be happening. It’s important to us that you know the facts.
Importantly, FirstView Eye Care Associates is not closing. The delayed appointment availability is the result of three things:
1) The patient experience and services we provide leading to continued growth
2) Increasing popularity of patients pre-appointing their next visit leading to fewer availabilities
3) 2016 doctor schedule changes. Dr. Charles now sees patients on Tuesday, Thursday and Friday and Dr. Brett sees patients on Monday.
In an effort to remedy the wait times, we are actively recruiting a new doctor and hope to introduce her or him to you in the near future. Rest assured that this person will match what you’ve come to expect from your experience at FirstView.
Thank you for your continued trust.